KPI Micro-Credential Program

Welcome to the ACPEN KPI Micro-Credential. In order to successfully complete this program, there are 3 required sessions and a final exam to test competency. The sessions run from October 24, 2022 through November 28, 2022. The sessions are scheduled in order and there are 5 date/time options that you may choose from for each session. This group of courses will address the following concepts: 

• The first course is a one-hour introduction to a powerful KPI design and implementation method aimed at larger or mission-based enterprises - the ROKS Enterprise approach. This introduces the simple but powerful technique of ‘KPI Trees’ as well as other powerful methods for reducing the number of KPIs and defining them clearly. 
• For the second course, there is the comprehensive KPI Bootcamp. The KPI Bootcamp is an accelerated KPI design and implementation system which includes over 400 commonly used KPIs with full definitions and worked examples. Not only does it help you choose your KPIs, it includes an Excel toolkit (no subscriptions or licenses involved) to help you get up and running with your new reports and dashboards as quickly as possible.  
• Performance measures on their own do not deliver performance improvement. The third course takes a deep-dive into how to set robust, game-proofed targets and incentives that really deliver. 

All three courses include a rich selection of well designed tools and templates to help you achieve your performance measurement, target and incentive design goals.  The sessions included are as follows:  KPI Bootcamp for Small Businesses, A Better Way to Choose Your KPIs, and Gamed: Why Performance Targets and Incentives Fail and How to Fix Them.

Basic Course Information

• Identify and record the key results which will show when you are moving towards your strategic objectives.
• Fine-tune the ready-made KPI definitions to perfectly fit your organisation
• Understand the importance clearly stated strategy in designing KPIs
• Understand the two key principles of KPI engagement
• Implement a template-based approach to KPI definition
• Be familiar with the 33 common forms of target and incentive failure and their causes
• Understand the 10 steps of the ROKET- DS design system

• The ROKS Express method
• Selecting your KPI candidates using the KPI Definition Manual
• Shortlisting - Picking the very best KPIs from your KPI Candidates
• Goals check - identifying your business objectives and Key Results