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Live Webcast Replay

Coaching Leaders in Performance Management

Total Credits: 1.2 including 1.2 Personnel/Human Resources - Non-technical

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ACPEN Industry Institute |  Human Resources |  Professional Development
Mike Mirarchi
Course Levels:
1.2 Hour
Access for 30 day(s) after program date.


 Professionals will learn how to coach leaders  to set, communicate and enforce their attendance, performance and conduct standards, and how to treat employees fairly and professionally when addressing problems, making effective requests and providing effective feedback.


Basic Course Information

Learning Objectives
  • How to coach your leaders in effective employee relations practices that minimize employer and personal liability
  • Scripted responses to use in sensitive employee relations situations
  • How to avoid senior managers saying to HR “You should have anticipated this” after an avoidable legal claim

Major Subjects
  • Reinforcing good performance and securing improvements in performance
  • Setting and resetting performance expectations
  • On-the-spot counseling
  • Addressing erratic performance
  • Drafting and presenting performance appraisals
  • Designing Performance Improvement Plans

Course Materials


Mike Mirarchi Related seminars and products: 7

Michael J. Mirarchi is recognized as a leading expert in employment-related lawsuit prevention. As an Employee Relations Counselor, he is dedicated to helping employers stay litigation-free. Drawing from over 30 years of experience in employment and labor law, as an employer defense attorney and as a Human Resources Vice President, he developed a unique litigation-avoidance program. Through it, participants acquire significantly increased practical knowledge and a higher level of confidence in addressing employee relations issues than they have ever had before. He has presented his “Reset the Clock” program over 1,200 times to more than 28,000 leaders at employer facilities across North America. Mr. Mirarchi believes that the vast majority of leaders want to exercise their abilities with fairness, integrity and professionalism. Nevertheless, if you lead people long enough, there are plenty of opportunities to run into potential liability situations. In these situations, leaders who know what to do and how to do it have a tremendous advantage over those who don’t, in avoiding lawsuits. He has presented the HR Professional version of this program for SHRM Chapters across the country, annually for Dallas HR. In 2013, Mike was recognized as the first inductee into the HRSouthwest Conference Speaker Hall of Fame. Over the last 25 years, he has consistently been one of the highest-rated speakers, excelling in content, professionalism and delivery. In conjunction with various employer, industry and professional associations, he has conducted live TV broadcasts, webinars and on-line employee relations programs, in addition to presenting at their regional and national conferences. Mr. Mirarchi has a B.S. in Business Administration and a Law Degree from Seton Hall University.


Mon, Jun 08, 2020 - 02:00p to 03:09p EDT
Thu, Jun 25, 2020 - 04:00p to 05:09p EDT
Mon, Jul 13, 2020 - 10:00a to 11:09a EDT
Thu, Jul 23, 2020 - 12:00p to 01:09p EDT
Mon, Aug 10, 2020 - 02:00p to 03:09p EDT
Thu, Aug 27, 2020 - 04:00p to 05:09p EDT
Thu, Sep 24, 2020 - 12:00p to 01:09p EDT
Mon, Oct 12, 2020 - 02:00p to 03:09p EDT
Thu, Oct 22, 2020 - 04:00p to 05:09p EDT
Thu, Nov 19, 2020 - 10:00a to 11:09a EST
Wed, Nov 25, 2020 - 12:00p to 01:09p EST
Mon, Dec 07, 2020 - 02:00p to 03:09p EST
Thu, Dec 17, 2020 - 10:00a to 11:09a EST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For All Professionals
Original Recording Date 08/14/2018
Yellow Book No
Course Developer Michael J. Mirarchi
Date Added to Catalog 02/20/20

Additional Information

Complaint Resolution Policy Please contact Anne Taylor for any complaints., (972-377-8199).
Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Instructional Delivery Method Group Internet Based

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