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Business Communication Essentials (Dynamic Communication in the Workplace)

Total Credits: 1 including 1 Communications and Marketing - Non-technical

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Human Resources |  ACPEN Industry Institute
Jill Schiefelbein
Course Levels:
All Levels
1 Hour
Access for 30 day(s) after program date.

Please Note: Programs with a ☾ insignia begin after 5pm or air on the weekend.


We know that effective communication is essential to growing a career and a business. But we often don't take time to think through, concsiously, about how we communicate and how small changes could change the trajectory of our messages. This workshop is designed to give you a survey of multiple communication strategies and mistakes to avoid. We start by discussing how people make decisions--which is important to understand in the context of business communication and communication in the workplace. We then transition into common communication mistakes and actionable tools and tactics that you can use to overcome and avoid these mishaps.

Basic Course Information

Learning Objectives
  • Learn how we make decisions and how this process needs to influence the way you communicate
  • Gain insights on how to communicate during times of uncertainty
  • Understand opportunities for using your most valuable communication real estate effectively

Major Subjects
  • Communication
  • Feedback
  • Management
  • Leadership

Course Materials


Jill Schiefelbein's Profile

Jill Schiefelbein Related seminars and products

Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.


Tue, Jul 12, 2022 - 10:00am to 11:07am EDT
Sat, Jul 30, 2022 - 11:00am to 12:07pm EDT
Thu, Aug 11, 2022 - 12:00pm to 01:07pm EDT
Mon, Aug 29, 2022 - 02:00pm to 03:07pm EDT
Fri, Sep 02, 2022 - 03:00pm to 04:07pm EDT
Tue, Sep 20, 2022 - 04:00pm to 05:07pm EDT
Mon, Oct 03, 2022 - 10:00am to 11:07am EDT
Fri, Oct 28, 2022 - 11:00am to 12:07pm EDT
Wed, Nov 02, 2022 - 12:00pm to 01:07pm EDT
Tue, Nov 29, 2022 - 02:00pm to 03:07pm EST
Tue, Dec 06, 2022 - 03:00pm to 04:07pm EST
Fri, Dec 16, 2022 - 04:00pm to 05:07pm EST
Fri, Dec 23, 2022 - 10:00am to 11:07am EST

Additional Info

Basic Course Information

Prerequisites None
Advanced Preparation None
Designed For Business Professionals
Original Recording Date 05/2022
Yellow Book No
Course Developer

Jill Schiefelbein

Date Added to Catalog 05/26/2022

Additional Information

Complaint Resolution Policy

Please contact Anne Taylor for any complaints., (972-377-8199). 

Official Registry Statement

Business Professionals' Network, Inc. is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:

Instructional Delivery Method

Group Internet Based

Course Registration Requirements

Online Registration

Refund/Cancellation Policy

Please contact the ACPEN help desk 1-877-602-9877 or if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer. 

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